Nabela Noor Home currently offers standard shipping via USPS. Standard shipping will take approximately 3-8 days. At this time, we ship only within the United States with the hopes to expand in the future as our small business continues to grow.
Please keep in mind, packages may take longer to arrive surrounding national holidays and/or around holiday seasons depending upon the shipping companies and their delays.
Once your order is placed, please give us 1-2 business days to process your order. Once your order has been processed, our shipping warehouse will create your shipping label and send your order out for shipment. As soon as your package has shipped, we will send the tracking information to the email you provide at checkout.
If your order has shipped and not arrived in the expected time frame, please allow an additional 1-2 days for USPS related delays. If your product exceeds this range, please reach out to us with your order number at hello@nabelanoorhome.com and we will be sure to get back to you within 48 business hours.
Please keep in mind that when the orders leave our fulfillment center, it becomes the carrier’s responsibility to deliver your package on time, so please be patient if something happens on their end. We will do the best we can to get everything solved and your products delivered!
Nabela Noor Home is not responsible for, nor issue refunds or credits, for packages the carrier marks as delivered or items lost, stolen, or stuck in transit. Please contact your local postal service to locate your order.
If you place an order and realize that you have entered an incorrect shipping address, please contact us at hello@nabelanoorhome.comas soon as possible with your order number and the correct shipping address.
If your package ships before we receive an updated address from you, there is unfortunately nothing we can do to fix this. If the package is returned to our fulfillment center, we will resend to the correct address.
We do not accept returns. All Nabela Noor Home purchases are final.
Please allow 1-3 business days to process and fulfill your orders before they are shipped using your selected shipping method at checkout. Our fulfillment team works Monday - Friday 9AM-5PM EST, excluding major holidays.
Once your order has been processed and is ready to ship out, we will send tracking information to the email provided.
Please inspect your products upon receiving and contact us at hello@nabelanoorhome.com immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and take immediate action to fix the issue.
Nabela Noor Home is dedicated to supporting artisans locally and around the globe and in doing so many of the products we carry are handmade. Please keep in mind when shopping with us that each product is created uniquely with no two products being exactly the same.
While we can assure that the quality will be superb, we can’t promise each product will look exactly the same and that is what we love about our brand - here you can find something made special just for you.
Can I Transfer My Past Orders to My Account?
If you placed an order using your phone number or made a purchase at one of our pop-up shoppes before creating an account with your email, your past orders may not automatically appear in your account.
No worries! Simply contact hello@nabelanoorhome.com with your order details, and we’ll be happy to link them to your account.
You can reach Nabela Noor Home customer service department at hello@nabelanoorhome.com Monday-Friday 9AM-6PM ET, excluding major holidays.
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